The guidelines that make up CALDIBE, S.A.'s Quality Policy, formally expressed by its Managing Director, are as follows:
- To meet the needs of each client, providing the required products and achieving their full satisfaction by seeing their expectations fulfilled service after service.
- Comply with the legislation and regulations in force and any other contractual requirements that Caldibe subscribes to in the development of its activity.
- Extend the care and supervision of the products in all its phases of elaboration, internal and external, looking for the suitability of suppliers and means of production.
- To promote the qualification of all its members and their involvement in improving the level of customer service, offering a cooperative and close treatment, meeting the established deadlines and resolving any incident quickly and effectively.